Data Controller
- Owner: www.ExcursionsGranCanaria.com is a site operated by Pavel Kusnir – Tourist Intermediary. I am an independent operator, self-employed and a one-person company registered in Canary Islands/Spain.
- ID/Tax Number: X8222874Y
- Directory of Tourism Concession Number: I-0002476.1
- Contact Email: info(at)excursionsgrancanaria.com
What Data I Collect and Why
I only collect the strictly necessary information you provide when booking a tour or contacting me via email (name, email, address, phone number).
I use this data exclusively to:
- Manage your booking: Confirm your day tour, provide essential details, or inform you about last-minute schedule updates.
- Emergency contact: I will only use your mobile number if an urgent matter or emergency arises during the tour or for urgent important updates shortly before the tour.
- Customer support: Answer any inquiries you send to my email.
Legal Basis for Processing
The legal basis for processing your data is the performance of a contract (handling your booking) and our legitimate interest in answering your inquiries.
I am committed to ensuring the strict confidentiality and protection of all shared data.
Data Sharing and Third Parties
I never sell, rent, or share your personal data with third parties for marketing purposes. However, to operate my service, your data is processed through trusted platforms that fully comply with GDPR regulations:
- Hosting: My website is built on WordPress and hosted by Webempresa Europa S.L. Webempresa fully complies with all EU data protection regulations. You will find Webempresa´s full Privacy Policy Commitment here https://www.webempresa.com/en/legal-advice.html
- Booking System: Rezgo – I use an automated external booking software to process tickets and payments securely. Rezgo complies with EU data protection laws. You will find Rezgo´s full Privacy Policy Commitment here: https://www.rezgo.com/privacy-policy
- Payment Gateway: Stripe – a safe, industry-standard payment processor that complies with EU data protection laws, featuring secure checkout signs integrated into the Rezgo booking platform. You will find Stripe´s full Data Processing Agreement here: https://stripe.com/es/legal/dpa
- Google Analytics: A web analytics tool that collects anonymous browsing data through cookies.
- Affiliate Integration: My website features a GetYourGuide.com integration that showcases three recommended competitor and private tours. Clicking this link will redirect you to GetYourGuide.com, where you can complete your booking. The reservation is a direct business transaction between you and GetYourGuide.com. GetYourGuide.com is a trusted provider of holiday activities and complies fully with EU data protection laws. You can find their complete Privacy Policy here: https://www.getyourguide.com/c/privacy-policy
The website owner reserves the right to transfer user data in satisfaction of any legal, administrative, or judicial mandates. Furthermore, data may be disseminated to safeguard the rights and security of the owner or associated clients, which encompasses information exchanges with third-party organizations dedicated to fraud mitigation and credit risk reduction.
Your Rights
You have the right to access, rectify, restrict, or request the deletion of your personal data at any time. To exercise these rights, simply email me at info(at)excursionsgrancanaria.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you feel your rights have been violated.
COOKIE POLICY
At https://excursionsgrancanaria.com, operated by Pavel Kusnir, we use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and deliver personalized content and advertisements.
This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use. You can manage your preferences at any time via our Cookie Consent Banner or the preference settings detailed below.
1. What Are Cookies?
Cookies are small text files stored on your computer or mobile device when you visit a website. They enable the website to remember your actions and preferences (such as login details, language, and other display preferences) over a period of time, so you do not have to re-enter them whenever you return to the site or browse from one page to another.
2. How We Use Cookies
We categorize our cookies into four distinct types based on their purpose and technical function:
Strictly Necessary Cookies (Always Active)
These cookies are essential for the Website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out booking forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not function as a result. These cookies do not store any personally identifiable information.
Performance & Analytics Cookies (Requires Consent)
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
• Google Analytics: We use Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies to help us analyze how users interact with the Website. The information generated by the cookie about your use of the website (including your masked IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your website activity, compile reports for website operators, and provide other services relating to website traffic and internet usage.
The data that I usually store are: your location (only country and city), time and date of your visit, names of the pages that you have visited, your initial and final page saw and how many times have you visited my website.
Targeting & Advertising Cookies (Requires Consent)
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
3. Detailed Cookie Breakdown
| Cookie Name | Provider | Type / Category | Purpose | Expiration |
|---|---|---|---|---|
_ga | Google Analytics | Performance / Analytics | Used to distinguish unique users by assigning a randomly generated number as a client identifier. | 2 years |
_ga_* | Google Analytics | Performance / Analytics | Used to maintain session state and track page views. | 2 years |
cookieyes-consent | CookieYes (or alternative CMP) | Strictly Necessary | Stores the user’s cookie consent preferences for this domain. | 1 year |
_gcl_au | Google AdSense / Ads | Targeting / Advertising | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months |
4. Google Consent Mode v2 Compliance
In compliance with Google’s EU User Consent Policy and regional privacy regulations, our website utilizes Google Consent Mode v2. This framework communicates your explicit choices directly to Google tags.
If you choose to reject performance or advertising cookies via our consent banner, Google Analytics will operate in a restricted, cookieless manner. This ensures your structural privacy preferences regarding analytics_storage and ad_storage are dynamically respected without breaking aggregate data reporting metrics.
5. Managing and Controlling Cookies
You have the absolute right to decide whether to accept or reject non-essential cookies.
• Cookie Consent Banner: Upon your first visit, a pop-up banner will prompt you to accept, reject, or customize your cookie settings. Your preferences will be logged, and no performance or targeting tracking scripts will fire until you provide explicit opt-in consent.
• Revisiting Your Settings: You can modify your choices or withdraw consent at any time by clicking the floating “Cookie Settings” widget located in the bottom corner of our Website.
• Browser Configuration: Most web browsers allow you to control cookies through their configuration settings. You can set your browser to refuse cookies or delete specific cookies.
• Google Analytics Opt-out: To explicitly prevent your data from being collected or used by Google Analytics across all websites, you can download the Google Analytics Opt-out Browser Add-on.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
7. Contact Us
If you have questions regarding this statement, please contact the website operator:
- Operator: Pavel Kušnír – Tourist Intermediary
- Email Contact: info(at)ExcursionsGranCanaria.com