Data Controller
- Owner: www.ExcursionsGranCanaria.com is a site operated by Pavel Kusnir – Tourist Intermediary. I am an independent operator, self-employed and a one-person company registered in Canary Islands/Spain.
- ID/Tax Number: X8222874Y
- Directory of Tourism Concession Number: I-0002476.1
- Contact Email: info(at)excursionsgrancanaria.com
What Data I Collect and Why
I only collect the strictly necessary information you provide when booking a tour or contacting me via email (name, email, address, phone number).
I use this data exclusively to:
- Manage your booking: Confirm your day tour, provide essential details, or inform you about last-minute schedule updates.
- Emergency contact: I will only use your mobile number if an urgent matter or emergency arises during the tour or for urgent important updates shortly before the tour.
- Customer support: Answer any inquiries you send to my email.
Legal Basis for Processing
The legal basis for processing your data is the performance of a contract (handling your booking) and our legitimate interest in answering your inquiries.
Data Sharing and Third Parties
I never sell, rent, or share your personal data with third parties for marketing purposes. However, to operate my service, your data is processed through trusted platforms that fully comply with GDPR regulations:
- Hosting: My website is built on WordPress and hosted by Webempresa Europa S.L. Webempresa fully complies with all EU data protection regulations. You will find Webempresa´s full Privacy Policy Commitment here https://www.webempresa.com/en/legal-advice.html
- Booking System: Rezgo – I use an automated external booking software to process tickets and payments securely. Rezgo complies with EU data protection laws. You will find Rezgo´s full Privacy Policy Commitment here: https://www.rezgo.com/privacy-policy
- Payment Gateway: Stripe – a safe, industry-standard payment processor that complies with EU data protection laws, featuring secure checkout signs integrated into the Rezgo booking platform. You will find Stripe´s full Data Processing Agreement here: https://stripe.com/es/legal/dpa
- Google Analytics: A web analytics tool that collects anonymous browsing data through cookies.
- Affiliate Integration: My website features a GetYourGuide.com integration that showcases three recommended competitor and private tours. Clicking this link will redirect you to GetYourGuide.com, where you can complete your booking. The reservation is a direct business transaction between you and GetYourGuide.com. GetYourGuide.com is a trusted provider of holiday activities and complies fully with EU data protection laws. You can find their complete Privacy Policy here: https://www.getyourguide.com/c/privacy-policy
Your Rights
You have the right to access, rectify, restrict, or request the deletion of your personal data at any time. To exercise these rights, simply email me at info(at)excursionsgrancanaria.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you feel your rights have been violated.
COOKIE POLICY
1. What Are Cookies?
Cookies are small text files downloaded to your computer, tablet, or smartphone when you visit our website. They allow us to store and retrieve data about your browsing behavior to ensure the site operates optimally and to recognize your device during future visits.
2. What Types of Cookies Do We Use?
Excursions Gran Canaria limits cookie usage to the bare minimum required to maintain platform functionality, process secure bookings, and understand general user traffic.
- Technical and Essential Cookies: Necessary for basic website operations, browsing, and executing transactions. For example, we use Stripe to process secure booking payments; Stripe places necessary security cookies to protect transmissions and prevent fraud.
- Analytical and Performance Cookies: We use Google Analytics to gather anonymous statistical aggregate data. This tracks metrics such as your general location (country and city), date/time of your visit, pages viewed, landing and exit pages, and visit frequencies. It does not reveal your name or precise personal profile.
3. Cookie Inventory Table
| Cookie Provider | Category | Purpose | Expiration |
|---|---|---|---|
| Excursions Gran Canaria | Technical / Essential | Remembers fundamental site configuration and navigation preferences. | Session |
| Stripe | Technical / Essential | Handles secure transactional processing, fraud prevention, and firewall monitoring. | Persistent |
| Google Analytics | Analytical / Statistics | Records anonymous metrics (location, page views, duration) to improve user experience. | Persistent |
4. How to Manage and Revoke Consent
Under European law, your clear consent is required to activate analytical cookies. You can customize your preferences at any time using our on-screen Cookie Consent Banner. Alternatively, you can block or erase cookies via your internet browser settings.
Please note that entirely disabling technical or transactional cookies may prevent booking processing or specific components from functioning correctly.
5. Data Retention and Ownership
We do not retain information collected through tracking scripts longer than necessary to analyze regional visitor statistics. The metrics processed through analytical systems are stored safely and never shared or sold to unauthorized marketing vendors.
6. Contact Us
If you have questions regarding this statement, please contact the website operator:
- Operator: Pavel Kušnír – Tourist Intermediary
- Email Contact: info(at)ExcursionsGranCanaria.com